Phone: +45 39 14 33 00 | Mon-Fri: 09.00-18.00 (CET), Sat: 09.00-15.00 (CET)

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FAQ and help

If you have any questions, about how you book a holiday cottage, or what happens after you have booked it, please have a look through our FAQs or read the Worth Knowing for your destination.

Here we try to answer questions, that our customers most frequently ask our sales team.

We hope you find this information helpful, otherwise you are always welcome to contact our sales team, who will be happy to help: +45 3914 3300

FAQ about our holiday cottages (incl. star ratings, cleaning and consumption costs)

FAQ about booking and payment (incl. breakage deposit and our security package)

You can find further information in the Worth Knowing section

Rental terms

Download our Rental terms